SalesIntel - Notice history

All systems operational

Portal/Web Application - Operational

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RevDriver - Operational

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Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Salesforce Managed Package - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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APIs - Operational

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Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
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Notice history

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Apr 2023

Search experience running slowly
ResolvedDegraded performance2 hours 41 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    We are monitoring a fix to product latency and are seeing improvements.

  • Investigating
    UTC
    Investigating

    Our search experience in all products is currently running slowly and users may experience timeouts/infinite loading states. There may be some difficulty loading the SalesIntel web app or Chrome extension, but this is infrequent. Our engineers are reviewing.

Search experience running slowly
Resolved7 hours 42 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    We've made adjustments and are seeing significant improvements in search performance. We will be monitoring this fix.

  • Identified
    UTC
    Identified

    As a result of this weekend's infrastructure upgrades, some search activity is still running slowly. While we continue to tune and scale our systems, please be aware that searches may take a quite a bit more time than usual; some searches may not finish or may error out.

APR2
Search Infrastructure Upgrade
CompletedMaintenance12 hours
  • Completed
    April 02, 2023 at 11:00 PMUTC
    Completed
    April 02, 2023 at 11:00 PMUTC

    Maintenance has completed successfully

  • In progress
    April 02, 2023 at 11:00 AMUTC
    In progress
    April 02, 2023 at 11:00 AMUTC

    Maintenance is now in progress

  • Planned
    April 02, 2023 at 11:00 AMUTC
    Planned
    April 02, 2023 at 11:00 AMUTC

    We are upgrading the search infrastructure that powers SalesIntel. While we do not expect much, if any, user interruption, it is possible that users may experience outages during this time. Any outages are expected to be brief. Otherwise, data available during this time is complete and reliable. We look forward to bringing you a more robust search experience in the future!

Mar 2023

No notices reported this month

Feb 2023

No notices reported this month

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