Notice history

May 2023

Jun 2023

Jul 2023

May 2023

Jun 2023

Jul 2023

May 2023

Jun 2023

Jul 2023

May 2023

Jun 2023

Jul 2023

Completed
July 21, 2023 at 5:00 AMUTC
Completed
July 21, 2023 at 5:00 AMUTC
Maintenance has completed successfully
In progress
July 21, 2023 at 1:00 AMUTC
In progress
July 21, 2023 at 1:00 AMUTC
Maintenance is now in progress
Planned
July 21, 2023 at 1:00 AMUTC
Planned
July 21, 2023 at 1:00 AMUTC
To better serve our users, we will be performing unanticipated maintenance on our search infrastructure tonight. During this time, we expect that certain activities may resolve more slowly, including searching for and exporting data. No outage is expected.

Resolved
June 01, 2023 at 6:03 PMUTC
Resolved
June 01, 2023 at 6:03 PMUTC
This incident has been resolved and systems are stable. Our engineers will continue to monitor and evaluate improvements to support reliability.
Monitoring
June 01, 2023 at 4:32 PMUTC
Monitoring
June 01, 2023 at 4:32 PMUTC
After scaling up our systems, performance has stabilized, but we are monitoring closely, and working to identify and resolve the root cause.
Update
June 01, 2023 at 3:05 PMUTC
Update
June 01, 2023 at 3:05 PMUTC
We are still investigating this issue, but have scaled up services to assist with mitigation.
Investigating
June 01, 2023 at 2:21 PMUTC
Investigating
June 01, 2023 at 2:21 PMUTC
We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources or search activity. Our teams are looking into it at high priority.

Resolved
May 25, 2023 at 7:00 PMUTC
Resolved
May 25, 2023 at 7:00 PMUTC
This incident has been resolved.
Monitoring
May 25, 2023 at 6:16 PMUTC
Monitoring
May 25, 2023 at 6:16 PMUTC
Our team has implemented a fix and is monitoring the results.
Identified
May 25, 2023 at 5:31 PMUTC
Identified
May 25, 2023 at 5:31 PMUTC
We have identified the cause of this performance issue and are working on remediation.
Investigating
May 25, 2023 at 5:17 PMUTC
Investigating
May 25, 2023 at 5:17 PMUTC
We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources. Our teams are looking into it at high priority.

Resolved
May 22, 2023 at 3:43 PMUTC
Resolved
May 22, 2023 at 3:43 PMUTC
This incident has been resolved. Thank you for your patience.
Monitoring
May 22, 2023 at 3:32 PMUTC
Monitoring
May 22, 2023 at 3:32 PMUTC
Our team has implemented a fix and is monitoring the results.
Identified
May 22, 2023 at 2:36 PMUTC
Identified
May 22, 2023 at 2:36 PMUTC
We have identified the source of this issue and are working on a resolution.
Investigating
May 22, 2023 at 2:20 PMUTC
Investigating
May 22, 2023 at 2:20 PMUTC
We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources. Our teams are looking into it at high priority.

Completed
May 17, 2023 at 3:00 AMUTC
Completed
May 17, 2023 at 3:00 AMUTC
Maintenance has completed successfully
In progress
May 17, 2023 at 1:00 AMUTC
In progress
May 17, 2023 at 1:00 AMUTC
Maintenance is now in progress
Planned
May 17, 2023 at 1:00 AMUTC
Planned
May 17, 2023 at 1:00 AMUTC
Tonight, beginning at 9pm US Eastern Time, we will be completing some remaining items from our previously-scheduled maintenance window. We do not expect any resulting product outage, but we will be making DNS configuration changes, which may take up to 15 minutes to become available, depending on your provider. During that time, you may experience connectivity issues.

Gateway Infrastructure Upgrade Affecting All Services

Completed
May 15, 2023 at 4:00 AMUTC
Completed
May 15, 2023 at 4:00 AMUTC
Maintenance has completed successfully
In progress
May 15, 2023 at 12:00 AMUTC
In progress
May 15, 2023 at 12:00 AMUTC
Maintenance is now in progress
Planned
May 15, 2023 at 12:00 AMUTC
Planned
May 15, 2023 at 12:00 AMUTC
On Sunday, May 14th, between 8pm and midnight US Eastern Time, all SalesIntel products will be inaccessible while we upgrade our hardware. The outage is expected to last between 2 and 4 hours during this window. During this timeframe, even once some services are restored, restoration may be temporary and not all services will be available. Please plan ahead, and reach out to our team at support@salesintel.io if you have any questions.

May 2023 to Jul 2023

SalesIntel - Notice history