SalesIntel - Experiencing high load, services will return shortly – Incident details

All systems operational

Experiencing high load, services will return shortly

Resolved
Operational
Started over 2 years agoLasted about 2 hours

Affected

Portal/Web Application

Operational from 3:50 PM to 5:27 PM

RevDriver

Operational from 3:50 PM to 5:27 PM

Salesforce Managed Package

Operational from 3:50 PM to 5:27 PM

APIs

Operational from 3:50 PM to 5:27 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is largely resolved and most services are available. RevDriver is still unavailable. We expect resolution of RevDriver access in the next few hours and will open a new incident to track.

  • Identified
    UTC
    Identified

    Web application, API, and Managed Package services are available. We are continuing to work on RevDriver restoration.

  • Investigating
    UTC
    Investigating

    We are currently experiencing high search load, which we are triaging. This is impacting availability of all services.