SalesIntel - Search experience running slowly – Incident details

All systems operational

Search experience running slowly

Resolved
Degraded performance
Started about 3 years agoLasted about 3 hours

Affected

Portal/Web Application

Degraded performance from 1:13 PM to 3:54 PM

RevDriver

Degraded performance from 1:13 PM to 3:54 PM

Salesforce Managed Package

Degraded performance from 1:13 PM to 3:54 PM

APIs

Degraded performance from 1:13 PM to 3:54 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    We are monitoring a fix to product latency and are seeing improvements.

  • Investigating
    UTC
    Investigating

    Our search experience in all products is currently running slowly and users may experience timeouts/infinite loading states. There may be some difficulty loading the SalesIntel web app or Chrome extension, but this is infrequent. Our engineers are reviewing.