SalesIntel - Search experience running slowly – Incident details

All systems operational

Search experience running slowly

Resolved
Operational
Started over 3 years agoLasted about 8 hours

Affected

Portal/Web Application

Operational from 12:00 PM to 7:42 PM

RevDriver

Operational from 12:00 PM to 7:42 PM

Salesforce Managed Package

Operational from 12:00 PM to 7:42 PM

APIs

Operational from 12:00 PM to 7:42 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    We've made adjustments and are seeing significant improvements in search performance. We will be monitoring this fix.

  • Identified
    UTC
    Identified

    As a result of this weekend's infrastructure upgrades, some search activity is still running slowly. While we continue to tune and scale our systems, please be aware that searches may take a quite a bit more time than usual; some searches may not finish or may error out.