SalesIntel - Search services unavailable across the SalesIntel platform – Incident details

All systems operational

Search services unavailable across the SalesIntel platform

Resolved
Operational
Started almost 4 years agoLasted about 1 hour

Affected

Portal/Web Application

Operational from 2:25 PM to 3:35 PM

RevDriver

Operational from 2:25 PM to 3:35 PM

Salesforce Managed Package

Operational from 2:25 PM to 3:35 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue has been resolved. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Searches should be available again across all impacted systems.

  • Identified
    UTC
    Identified

    We are working on an issue in our search services that power our application, Chrome extension, and Salesforce managed package. This issue may cause searches to fail or to be very slow to return. The availability of other services are not impacted, but they may run more slowly.